FAQ

The honest version.

If a question isn't here, email contact@clockout.us and I'll answer it directly.

What does the free audit actually include?+

It starts with a 20-minute call. Before we talk, I dig into your business; on the call I walk you through exactly where you're losing jobs and money — missed calls, cold quotes, dead follow-ups. A day later you get it in writing: your biggest leaks, ranked, and what I'd fix first. Yours to keep, whether you hire me or not.

What's the guarantee, in plain words?+

The audit's free — nothing to lose there. And the build is guaranteed: if it doesn't give you back 10 hours a week within 30 days, I keep working until it does, free.

I already use ServiceTitan / Housecall Pro / GHL. Does this replace it?+

No — it installs on top of what you already use. I build the automations inside your existing tools with Make.com, so nothing changes for your team. No new logins, no forced platform swaps.

What does "you own it" actually mean?+

Everything I build is yours — every login, API key, line of code, and doc. No contract, no required monthly fee. If you want to keep me on as your concierge afterward, you can — but that's a choice you make month to month and cancel anytime, never a lock-in. Stop any time and you keep everything I built.

Is there ongoing support after the build?+

Optional. If you'd rather keep a pro building with you, that's the Operator OS Concierge — a new automation every couple of weeks plus on-call help between, for $750/mo (founding rate, cancel anytime). Most owners start with just the build and add it later, if at all.

How is this $497 when an agency quoted me $4K/month?+

Beta pricing. I'm building for the first 8 clients at $497 in exchange for a documented before/after case study — I get the proof, you get the deal. After launch the same build is $1,494.

Why can't I just hire a VA for this?+

A VA costs $500–$1K/month and requires you to document every step and manage them. I build the whole system end-to-end — I do the discovery, build the automations, and hand you the keys. One flat fee. You own it. No monthly management.

How long until I see results?+

Missed-call rescue goes live in week 1. Quote follow-up and reactivation sequences are running by days 14–30. You're saving a full 10 hours a week by day 30.

What if I'm not in Northern Illinois or Wisconsin?+

During the beta I'm working with shops nationwide. Everything's delivered remotely — no location requirement.

What if I decide not to move forward after the audit?+

Then you keep the written plan and fix whatever you want with it yourself. The audit's free either way — no pitch, no pressure.

Who's actually doing the work?+

Me — Donovin. I run the audit, build every automation, and handle your handoff personally. No junior devs, no offshore team.

Is my data safe?+

I build automations inside the tools you already trust — your own Make account, your own CRM, your own calendar. I never store or touch your customer data directly. Everything runs through your existing accounts with your existing security.

Do I have to sign up for the monthly concierge?+

No. The build is a one-time thing you own outright. The concierge is there only if you want to keep me building — month to month, cancel anytime. You decide after you've seen the work.

Is the call just a sales pitch?+

No — it's the audit. You'll leave knowing exactly where you're losing money, with a plan in writing, even if we never work together.

Find out what your phone's been costing you.

Free 20-minute call. Your Money-Leak Map to keep.

Or text AUDIT to (608) 713-1651

No contracts. Cancel anytime. You own everything.

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