Terms of Service
Last updated: May 2026
Service description
Clockout provides flat-fee automation installation services for owner-operated local businesses. Each project begins with a free 20-minute operations audit. If a fix is identified, Clockout builds and installs the system for a flat fee quoted before work begins.
Payment
Payment is due upon completion of the installation, before system handover. All prices are quoted in USD and are known and agreed upon before any work begins.
Ownership
Upon full payment, the client owns the installed system outright. No ongoing license fees, no platform subscription, no recurring charges required.
30-day guarantee
If the installed system hasn't recovered at least 10 hours per week within 30 days of going live, Clockout will continue working for free until it does. This guarantee covers the specific fix installed — not unrelated business problems.
Client responsibilities
The client agrees to: provide reasonable access to information needed for the audit, test the system during the install period, and communicate any issues promptly.
Limitation of liability
Clockout's liability is limited to the total fee paid for the specific service that gave rise to the claim. Clockout is not liable for lost revenue, lost business, or indirect damages resulting from system malfunction, missed leads, or automation errors — though we will fix any issues promptly.
Cancellation
Either party may cancel the free audit at any time with no obligation. If work has begun on a paid installation and the client cancels, Clockout may charge for work completed up to the cancellation date.
Governing law
These terms are governed by the laws of the State of Illinois. Any disputes shall be resolved in Winnebago County, Illinois.
Contact
hello@clockout.work · Roscoe, IL